{"id":13468,"date":"2022-12-05T07:55:36","date_gmt":"2022-12-05T00:55:36","guid":{"rendered":"https:\/\/www.online-pajak.com\/?page_id=13468"},"modified":"2026-03-11T15:02:18","modified_gmt":"2026-03-11T08:02:18","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.online-pajak.com\/en\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":14694,"parent":0,"menu_order":38,"comment_status":"closed","ping_status":"closed","template":"page-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13468","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"vdsections":[{"acf_fc_layout":"masthead","overline":"","heading":"Terms &amp; Conditions","content":"<span style=\"font-weight: 300\">These general terms and conditions (<\/span><span style=\"font-weight: 400\">Terms<\/span><span style=\"font-weight: 300\">) set out the rules for using our products and services offered through our Site (<\/span><span style=\"font-weight: 400\">Services<\/span><span style=\"font-weight: 300\">). You will be required to accept these Terms before you may use our Services. Please read these Terms carefully before using our Services.<\/span>\r\n\r\n<span style=\"font-weight: 300\">Please note that these Terms are to be read together with our <\/span><a href=\"https:\/\/www.online-pajak.com\/en\/cookies-acceptable-use-policy\/\"><span style=\"font-weight: 300\">Cookies and Acceptable Use Policy<\/span><\/a><span style=\"font-weight: 300\"> setting out the rules for using the Site and our <\/span><a href=\"https:\/\/www.online-pajak.com\/en\/privacy-policy\/\"><span style=\"font-weight: 300\">Privacy Policy<\/span><\/a><span style=\"font-weight: 300\"> sets out the rules for how we collect, use and store your personal data.<\/span>","inlcude_form_billing":"no","group_form_create_billing_button":{"buttons":null,"text_link":null},"cta_type":"no_cta","buttons":null,"form":null,"icon_text":{"icon":null,"text":""},"links":null,"media":"no_media","container":"narrow","image":null,"image_overlay":null,"video":"","color_mode":"light","divider":"white","bg":"#F8F8F8","bg_image":null,"bg_video":"","colors":null,"bg_overlay":"","html_id":"","text_color":""},{"acf_fc_layout":"content","content":"<h2><b>A. GENERAL SERVICE TERMS AND CONDITIONS<\/b><\/h2>\r\n<h2><strong>1. Who we are and how to contact us<\/strong><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">1.1. Our website (<\/span><a href=\"https:\/\/www.online-pajak.com\/\"><span style=\"font-weight: 300\">https:\/\/www.online-pajak.com\/<\/span><\/a><span style=\"font-weight: 300\">) (<\/span><strong>Site<\/strong><span style=\"font-weight: 300\">) is operated by PT Achilles Advanced Management (<\/span><strong>Company<\/strong><span style=\"font-weight: 300\">) and its affiliates (<\/span><strong>we<\/strong><span style=\"font-weight: 300\">\u00a0or\u00a0<\/span><strong>us<\/strong><span style=\"font-weight: 300\">).<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">1.2. The Company is in partnership with, and supported by, PT Achilles Advanced Systems, a Taxation Application Service Provider\u00a0<\/span><i><span style=\"font-weight: 300\">(Penyedia Jasa Aplikasi Perpajakan<\/span><\/i><span style=\"font-weight: 300\">) registered at and under the supervision of the Directorate General of Tax of the Republic of Indonesia (see\u00a0<\/span><a href=\"https:\/\/www.pajak.go.id\/id\/pt-achilles-advanced-systems\"><span style=\"font-weight: 300\">https:\/\/www.pajak.go.id\/id\/pt-achilles-advanced-systems<\/span><\/a><span style=\"font-weight: 300\">).<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">1.3. <\/span><strong>\u201cConsent Collection Service\u201d<\/strong><span style=\"font-weight: 300\"> means a feature or service whereby the Company facilitates the collection, recording, verification, and storage of consent from third-party data subjects on behalf of a customer, including through direct communication channels.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">1.4. To contact us, please drop us a note at the \u201cContact Us\u201d function on the Site.<\/span>\r\n<h2><b>2. By using our Services, you accept these Terms<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">2.1. By using our Services, you will need to confirm that you accept these Terms and that you read, understand, agree and you agree to comply with and be bound by them. If you do not agree to these Terms, you must not continue to use our Services.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">2.2. We recommend that you print a copy of these Terms for future reference.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">2.3. I confirm that I am legally authorized to act on behalf of the company\/entity, or for myself (as relevant) based on applicable Indonesian laws, and to agree this Terms.<\/span>\r\n<h2><b>3. There are other terms that may apply to you<\/b><\/h2>\r\n<span style=\"font-weight: 300\">3.1. These Terms refer to the following additional terms, which also apply to your use of our Site:<\/span>\r\n<ul>\r\n \t<li><span style=\"font-weight: 300\">Our Privacy Policy (<\/span><a href=\"https:\/\/www.online-pajak.com\/pernyataan-privasi\"><span style=\"font-weight: 300\">https:\/\/www.online-pajak.com\/pernyataan-privasi<\/span><\/a><span style=\"font-weight: 300\">). See further under How we may use your personal information.<\/span><\/li>\r\n \t<li>Our Cookies and Acceptable Use Policy (<a href=\"https:\/\/www.online-pajak.com\/achilles-cookies-site-acceptable-use-policy\">https:\/\/www.online-pajak.com\/achilles-cookies-site-acceptable-use-policy<\/a>), which sets out the cookies, permitted uses and prohibited uses of our Site. When using our Site, you must comply with our Cookies and Acceptable Use Policy.<\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 300;font-size: 18px\">3.2. Depending on the nature of the product you select, specific product terms and conditions will also apply.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">3.3. If you subscribe to more than one of our products, you agree that the data that you have previously input including but not limited to electronic certificates on a certain tax application service can be recorded and displayed on other relevant tax application services including e-faktur, e-bupot, and reporting of\u00a0<\/span><i><span style=\"font-weight: 300\">SPT Masa<\/span><\/i><span style=\"font-weight: 300\">\u00a0in a relevant section for your use and benefit.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">3.4. You hereby represent and warrant that you are a legal subject to use the data you enter in our Services and are a legal representative of or directly authorized by the taxpayer to use the data, including but not limited to electronic certificates.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">3.5. If you subscribe to any premium, chargeable feature of our Services from our Site, the terms and conditions of subscription in section B of these Terms will apply to your subscription (<\/span><span style=\"font-weight: 400\">Subscription Terms<\/span><span style=\"font-weight: 300\">), but you shall comply with section A from these Terms.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">3.6.<\/span><span style=\"font-weight: 300\"> All data processing, analytics, and commercial use of anonymized or aggregated data are governed by the Privacy Policy. By using our Services, you acknowledge and agree that your anonymized and aggregated data may be used in accordance with the Privacy Policy for analytics, benchmarking, and commercial insight generation purposes.<\/span><\/span>\r\n<h2><b>4. We may make changes to these Terms<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">4.1. We amend these Terms from time to time. Every time you wish to use our Services, please check these Terms to ensure you understand the terms that apply at that time.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">4.2. These Terms were most recently updated <\/span><span style=\"font-weight: 300\">March 10, 2026.<\/span><\/span>\r\n<h2><b>5. <span style=\"font-weight: 400\">\u00a0<strong>We may make changes to our Site and Services<\/strong><\/span><\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">We may update and change our Site and scope of Services offered from time to time to reflect changes to our products, our users\u2019 needs, our business priorities or in response to regulatory changes. We will try to give you reasonable notice of any major changes<\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>Acceptance of Updated Terms and Applicability to Prior Data: <span style=\"font-weight: 300\">By accepting these updated Terms and continuing to use the Services, you expressly acknowledge and agree that any and all data, information, or content you have submitted to us, or uploaded through the Services prior to your acceptance of these updated Terms, shall be governed by and subject to these updated Terms. You further agree that such previously submitted or uploaded data and information may be used, processed, and retained by us in accordance with the provisions of the updated Terms, including but not limited to any rights granted to us under the sections on Data Ownership and Usage.<\/span><\/b><\/span>\r\n<h2><b>6. We may suspend or withdraw our Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">6.1. Our Site is made available free of charge, and you may set up an account with us at no charge.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">6.2. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">6.3. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.<\/span>\r\n<h2><b>7. We may transfer our Service to other parties<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">7.1. We may transfer our rights and obligations under these Terms to another parties.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">7.2. If such a transfer happens, we will ensure that the transfer will not affect your rights under the Terms.<\/span>\r\n<h2><b>8. Purpose of our Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">Our Site and Services are directed at users required to pay tax to the Directorate General of Tax of the Republic of Indonesia. We do not represent that content available on or through our Site is appropriate for use or available in other jurisdictions.<\/span>\r\n<h2><strong>9A. Access Credentials and Authorization<\/strong><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9A.1 The Customer hereby authorizes the Company to receive, store, process, and use any passcode, password, authentication key, token, certificate, or other access credentials (collectively, \u201c<\/span><b>Access Credentials<\/b><span style=\"font-weight: 300\">\u201d) issued in the Customer\u2019s name, solely for the purpose of accessing relevant government, regulatory, or third-party systems in order to perform the Services.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9A.2 The Customer represents and warrants that:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (a) it is the lawful holder or an authorized user of such Access Credentials;<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (b) it has the full legal right, authority, and capacity to share such Access Credentials with the Company; and<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (c) the use of such Access Credentials by the Company in accordance with these Terms does not violate any applicable laws, regulations, contractual obligations, or system terms imposed by the relevant authority or third party.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">9A.3 The Company shall use the Access Credentials strictly for the purpose of providing the Services and shall not use such Access Credentials for any other purpose.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9A.4 The Customer acknowledges and agrees that:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (a) the Company acts solely as a technical service provider or facilitator when using the Access Credentials;<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (b) any access, submission, retrieval, or interaction performed using the Access Credentials shall be deemed to be carried out on behalf of, and under the authority and responsibility of, the Customer; and<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (c) any outputs, responses, system behavior, or technical results generated by government or third-party systems are outside the Company\u2019s control and responsibility.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9A.5 The Customer shall remain fully responsible for:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (a) maintaining the confidentiality, security, and validity of all Access Credentials;<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (b) any activity conducted using such Access Credentials, whether performed directly by the Customer or by any party authorized by the Customer; and<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (c) any consequences arising from unauthorized access, misuse, expiration, suspension, or revocation of such Access Credentials, except to the extent caused by the Company\u2019s gross negligence or willful misconduct.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9A.6 The Company shall not be liable for any loss, damage, delay, or consequence arising from:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (a) the Customer\u2019s failure to maintain valid or accurate Access Credentials;<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (b) restrictions, limitations, errors, or changes imposed by government or third-party systems; or<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (c) any action taken by such systems based on the use of the Access Credentials.<\/span><\/span>\r\n<h2><b>9. You must keep your account details safe<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9.1. If you choose, or you are provided with, a user identification code, password or any other piece of information (<\/span><b>Security Code<\/b><span style=\"font-weight: 300\">) as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We are not responsible for your negligence and\/or mistakes regarding the leakage or disclosure of your Security Code to third parties.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">9.2. We have the right to disable any Security Code, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.\u00a0<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us via email (<\/span><a href=\"mailto:support@online-pajak.com\"><span style=\"font-weight: 300\">support@online-pajak.com<\/span><\/a><span style=\"font-weight: 300\">) or the chat function on the Site.<\/span><\/span>\r\n<h2><b>10. How you may use material on our Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">10.1. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">10.2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">10.3. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">10.4. Unless expressly permitted in the Subscription Terms (including under any Service Order contemplated in the Subscription Terms), you must not use any part of the content on our Site for commercial purposes without obtaining a license to do so from us or our licensors.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">10.5. If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.<\/span>\r\n<h2><b>11. Information on this Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">11.1. The content on our Site is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action solely based on the content on our Site.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">11.2. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our Site is accurate, complete or up to date.<\/span>\r\n<h2><b>12. We are not responsible for websites we link to<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">12.1. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">12.2. We have no control over the contents of those sites or resources.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">12.3. User-generated content is not approved by us.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">12.4. The Site may include information and materials uploaded by other users of the Site. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.<\/span>\r\n<h2><b>13. Our responsibility for loss or damage suffered by you<\/b><\/h2>\r\n<span style=\"font-weight: 300\">13.1. We do not exclude or limit our responsibility to you to the extent that applicable laws prohibit such exclusions or limitations.<\/span>\r\n\r\n<span style=\"font-weight: 300\">13.2. We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it (including any Services).<\/span>\r\n\r\n<span style=\"font-weight: 300\">13.3. To the extent permitted by applicable law, we exclude all terms, warranties, representations, or other provisions, whether express or implied, that may apply to the Site, Services, or any content therein, arising under or in connection with:\r\n<\/span><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">(a) negligence or wilful misconduct on your part;\r\n<\/span><span style=\"font-weight: 300\">(b) use of, or inability to use, our Site;\r\n<\/span><span style=\"font-weight: 300\">(c) use of or reliance on any content displayed on our Site;\r\n<\/span><span style=\"font-weight: 300\">(d) violations of applicable law include not having the approval referred to in this Terms; and\/or\r\n<\/span><span style=\"font-weight: 300\">(e) violation of the intellectual property rights of others by you.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">In particular, we will not be liable for:\r\n<\/span><span style=\"font-weight: 300\">(a) loss of profits, sales, business, or revenue;\r\n<\/span><span style=\"font-weight: 300\">(b) business interruption;\r\n<\/span><span style=\"font-weight: 300\">(c) loss of anticipated savings;\r\n<\/span><span style=\"font-weight: 300\">(d) loss of business opportunity, goodwill or reputation; or\r\n<\/span><span style=\"font-weight: 300\">(e) any indirect or consequential loss or damage.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">By using our Services, you understand and agree that under no circumstances are we liable for any loss, damage, or consequential, incidental, special, or consequential effects. Our liability in total is limited only to the amount of fees you have paid to us for the use of the Services in the 6 (six) months prior to the occurrence of the claim.<\/span>\r\n<h2><b>14. How we may use your information<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">14.1. We will only Access your personal information and\/or personal data provided by you or obtained through authorized system integrations, in accordance with these Terms our Privacy Policy. These Terms govern the processing of all data and information, whether personal or non-personal, in a general manner. However, in the event of any conflict between these Terms and the Privacy Policy and\/or applicable personal data protection laws specifically regarding the processing of personal data, the conflicting provisions shall be adjusted and aligned with the Privacy Policy and applicable law. In such cases, the Privacy Policy shall prevail over these Terms, but solely with respect to personal data. For clarity, any such conflict will not affect the validity of other provisions within these Terms.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">14.2. <\/span><span style=\"font-weight: 400\">Third Party Information and Consent Collection\r\n<\/span><span style=\"font-weight: 300\">Where you provide us with data or information involving third-party data subjects, you represent and warrant that <\/span><strong>either<\/strong><span style=\"font-weight: 300\">:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\"> (i) you have obtained all necessary written and explicit consent in accordance with applicable law, where we may request evidence such consent at any time; <\/span><span style=\"font-weight: 400\">or<\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 300\"> (ii) you have expressly authorized us to collect such consent on your behalf through the Consent Collection Service.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">Where consent is collected through the Consent Collection Service:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">you confirm that you have the legal authority to request such consent from the relevant data subjects;<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-weight: 300;font-size: 18px\">you authorize us to contact such data subjects directly for the sole purpose of requesting and recording consent; and<\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-weight: 300;font-size: 18px\">you remain the data controller and bear responsibility for determining the lawful basis, purpose, and scope of subsequent data processing.<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 300;font-size: 18px\">You remain solely responsible for any loss, damage, or regulatory consequences arising from any data processing conducted after consent is obtained.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">14.2A Authorization to Contact Data Subjects\r\n<\/span><span style=\"font-weight: 300\">You expressly authorize us, as your appointed service provider, to contact your customers, end users, or counterparties directly, including via email, messaging applications, in-application notifications, or other personal communication channels, solely for the purpose of requesting, collecting, and recording consent on your behalf.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">Such communications shall:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">be limited to the purposes disclosed at the time of the consent request; and<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">identify you as the data controller and us as a consent collection facilitator.<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 300;font-size: 18px\">We do not independently determine the purposes or legality of any data processing conducted following the collection of consent.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\">14.3. <\/span><strong>Consent<\/strong><span style=\"font-weight: 300\"><strong>.<\/strong> By uploading data and information, interacting with, or using our Services, you, as a data subject and\/or data controller, hereby expressly grant your valid, traceable, recorded and explicit consent and to ensure all of the required approval and consent for us to collect, access, retrieve, process, store, modify, analyze, share, resell, monetize, reuse, or otherwise take necessary actions (<\/span><b>Actions<\/b><span style=\"font-weight: 300\">) on any data or information you provide, whether anonymized, aggregated, or identifiable in accordance with these Terms. Such consent shall cover the following purposes for us to conduct some Actions or to share to, but is not limited to:\r\n<\/span><span style=\"font-weight: 300\">(a) Authorization and proxy for us (the platform provider) to access and retrieve your data and\/or third parties\u2019 data that you upload and\/or submit its data to us from the Directorate General of Taxes (<\/span><i><span style=\"font-weight: 300\">Direktorat Jenderal Pajak<\/span><\/i><span style=\"font-weight: 300\">\/DJP), either directly or via authorized integration channels (e.g., DJP API), for the purpose of delivering our Services either to you or other third parties;\r\n<\/span><span style=\"font-weight: 300\">(b) Authorization for such Actions to be performed by us and\/or Third Parties, as further referenced in Clause 14.4 of these Terms.\r\n<\/span><span style=\"font-weight: 300\">(c) Deliver and operate our Services;\r\n<\/span><span style=\"font-weight: 300\">(d) Enrich and validate the data you upload;\r\n<\/span><span style=\"font-weight: 300\">(e) To generate analytics and enable features such as interactive visualizations, peer-to-peer comparisons, KPI analytics, verification, benchmarking, enrichment, the generation of advisory scores or reports (e.g., fraud, compliance) and other insights, which are indicative in nature and do not constitute binding decisions;\r\n<\/span><span style=\"font-weight: 300\">(f) Support data-driven decision-making for you and third parties, in line with our service objectives;\r\n<\/span><span style=\"font-weight: 300\">(g) Conduct internal benchmarking, product improvement, and analytical research using anonymized and aggregated data;\r\n<\/span><span style=\"font-weight: 300\">(h) Process payments related to your use of the Services;\r\n<\/span><span style=\"font-weight: 300\">(i) Inform you or related parties about similar products, services, and\/or relevant marketing communications. You may opt out at any time through the unsubscribe option or by contacting us directly. However, opting out may affect your access to certain features or result in restricted access to parts or all of the Services;\r\n<\/span><span style=\"font-weight: 300\">(j) Other purposes required by us and as long as they comply with applicable law.\r\n<\/span><span style=\"font-weight: 300\">(<\/span><b>Purpose<\/b><span style=\"font-weight: 300\">). You are solely responsible for failure to grant us necessary consent for such Purpose.<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">The cat<\/span><span style=\"font-weight: 300\">egories of data we may process include, but are not limited to:\r\n<\/span><span style=\"font-weight: 300\">(a) Taxpayer Identification Number (NPWP) and authorized representative NPWP;\r\n<\/span><span style=\"font-weight: 300\">(b) e-Faktur;\r\n<\/span><span style=\"font-weight: 300\">(c) Annual Notification Letter (SPT);\r\n<\/span><span style=\"font-weight: 300\">(d) Letter of Request for Explanation of Data and\/or Information (SP2DK);\r\n<\/span><span style=\"font-weight: 300\">(e) Sales and Purchase Transaction Data;\r\n<\/span><span style=\"font-weight: 300\">(f) Tax Invoices (e-Faktur);\r\n<\/span><span style=\"font-weight: 300\">(g) Withholding Tax Documents, including: Monthly Withholding Tax Receipt<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Withholding Tax Receipt Form 1721-A1 (for private employees)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Withholding Tax Receipt Form 1721-A2 (for civil servants)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Non-Resident Withholding Tax Receipt<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Article 21 Income Tax Withholding Receipt<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Article 26 Income Tax Withholding Receipt (for foreigners)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Unified Withholding Tax Receipt<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Documents Equivalent to a Withholding Tax Receipt, For Income Recipients - Unified Withholding Tax Receipt<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">For Income Recipients - Documents Equivalent to a Withholding Tax Receipt;\r\n<\/span><span style=\"font-weight: 300\">(h) Value Added Tax Documents, including:\u00a0 Output Tax Invoice<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Sales Return Tax Invoice<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Input Tax Invoice<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">Purchase Return Tax Invoice<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">VAT Return Attachment A1 (Exports)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">VAT Return Attachment A2 (Domestic Sales)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">VAT Return Attachment B1 (Imports)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">VAT Return Attachment B2 (Domestic Purchases)<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 300\">VAT Return Attachment B3 (Non-Creditable Input Tax).\r\n<\/span><span style=\"font-weight: 300\">(i) Relevant authentication and authorization data, including: Authentication Key, and Passphrase;\r\n<\/span><span style=\"font-weight: 300\">(j) Technic<\/span><span style=\"font-weight: 300\">al or configuration-related non-personal data (e.g., system logs, setup data).<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">You have the right to withdraw from receiving marketing communications at any time by contacting us or using the unsubscribe feature provided. Please note that opting out may result in reduced access to certain features or the termination of Services, without any obligation on our part to provide compensation<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">In certain limited cases, we may also share non-personal data that is not anonymized or aggregated (such as technical or company-level data) with selected third parties to support the delivery, customization, or enhancement of Services specifically requested by your company or organization. In such cases, we will implement appropriate safeguards to protect commercially sensitive or confidential information, and where required by law or agreement, obtain your company\u2019s prior written consent.\r\n<\/span><span style=\"font-weight: 300\">Such data and information <\/span><span style=\"font-weight: 300\">may be used in its original form only if:<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">(a) <\/span><span style=\"font-weight: 300\">It does not contain or reveal any personal data or directly identifying information;\r\n<\/span><span style=\"font-weight: 300\">(b) It does not compromise confidential or commercially sensitive information without proper safeguards;\r\n<\/span><span style=\"font-weight: 300\">(c) Disclosure is subject to prior written consent or contractual obligations, where applicable.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">Nothing in this section limits our obligations with respect to confidentiality, data security, or purpose limitation as set forth in these Terms or under applicable law.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">For the avoidance of doubt, where consent is collected through the Consent Collection Service:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">such consent is collected <\/span><span style=\"font-weight: 400\">on behalf of you<\/span><span style=\"font-weight: 300\">, not for our independent purposes;<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">any consent to share, monetize, or commercially exploit data applies only to anonymized or aggregated data as permitted by law; and<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-weight: 300;font-size: 18px\">no identifiable personal data shall be monetized without a separate and explicit legal basis.<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-size: 18px\"><b>14.4. Third Parties.<\/b> <span style=\"font-weight: 300\">We may do some Actions on the data and information that you have provided for the Purposes to, through, by and\/or from third parties. You hereby declare that you have given your consent, permission, and authority to us to do some Actions to your data and information to, through, by and\/or from third parties, namely:\r\n<\/span><span style=\"font-weight: 300\">(a) Companies in our group and companies that have affiliated relationships with members of our group.\r\n<\/span><span style=\"font-weight: 300\">(b) Third parties (including agents, vendors, suppliers, contractors, subcontractors, service providers, partners, and\/or other parties who provide services to us or you and\/or perform tasks on our behalf) in providing our Services to you.\r\n<\/span><span style=\"font-weight: 300\">(c) Entities with whom we have business referral relationships or other commercial agreements including third parties and entities wholly or partly owned by us.\r\n<\/span><span style=\"font-weight: 300\">(d) Merchants and other organizations, such as financial institutions, to or through whom payments are made using the Services or other entities that enable the use of the Services by third party financial institutions.\r\n<\/span><span style=\"font-weight: 300\">(e) Professional advisors, law enforcement agencies, insurance companies, governments and other authorities or agencies to whom we are under a duty to disclose as required, lawful request and applicable regulatory, commercial or regulatory arrangements, including arrangements with other relevant industry associations.\r\n<\/span><span style=\"font-weight: 300\">(f) Entities involved in mergers, acquisitions, financing transactions, joint ventures with us and\/or other corporate actions in relation to us.\r\n<\/span><span style=\"font-weight: 300\">(g) You understand and agree that the results of the Actions of data and information from third parties may affect our decisions regarding the provision of our Services to you.\r\n<\/span><span style=\"font-weight: 300\">(<\/span><b>Third Parties<\/b><span style=\"font-weight: 300\">)<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>14.5. Opt-In for Peer Comparison or Commercial Us<span style=\"font-weight: 300\">By using our Services, you shall opt-in to allow your anonymized data to be included in industry benchmark pools for comparative insights or aggregated commercial applications. This participation is optional and can be withdrawn at any time by providing us a written notification no later than thirty (30) business days<\/span><\/b><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>14.6 Data Security and Rights.<\/b> <span style=\"font-weight: 300\">You ha<\/span><span style=\"font-weight: 300\">ve the right to:\r\n<\/span><span style=\"font-weight: 300\">(a) Access, correct, or delete your data and information;\r\n<\/span><span style=\"font-weight: 300\">(b) Withdraw consent at any time; or\r\n<\/span><span style=\"font-weight: 300\">(c) Request explanations of how scores or insights are calculated.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">by providing us a written notification no later than thirty (30) business days. <\/span><span style=\"font-weight: 300\">Please note that such request may result in reduced access to certain features or the termination of Services, without any obligation on our part to provide compensation<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>14.7. Data Retention and Minimization.<\/b><span style=\"font-weight: 300\"> We will retain your data and information only for as long as necessary to fulfill the purposes you consented to, after which it may be deleted, aggregated or anonymized. No data will be enriched or monetized beyond what is lawfully permitted.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>14.8. Proxy or Mandate Authorization\r\n<\/b><span style=\"font-weight: 300\">Where applicable, you expressly appoint us as your authorized proxy and\/or grant us a limited mandate to:\r\n<\/span><span style=\"font-weight: 300\">(a) submit or retrieve data on your behalf from DJP and other relevant data sources for the Purpose;\r\n<\/span><span style=\"font-weight: 300\">(b) Represent you in technical or administrative interactions solely for the Purpose;\r\n<\/span><span style=\"font-weight: 300\">(c) This proxy or mandate is transferable to the relevant Third Parties, limited to the scope of Services delivery or solely for the Purpose.<\/span><\/span>\r\n<h4><span style=\"font-size: 18px\"><b>14.9. Record-Keeping and Traceability\r\n<\/b><span style=\"font-weight: 300\">We may implement and maintain appropriate mechanisms to record and store your consent, including timestamps, digital signatures (where applicable), and audit logs, to ensure traceability and accountability in accordance with applicable regulations.<\/span><\/span><\/h4>\r\n<h4><span style=\"font-size: 18px\"><strong>14.10 System-Initiated Draft Tax Return Visibility\r\n<\/strong><span style=\"font-weight: 300\">You acknowledge and agree that, in connection with the provision of certain Services (including pre-populated tax data retrieval), we may access and retrieve your tax data from the Directorate General of Taxes (Direktorat Jenderal Pajak\/DJP) through authorized system integrations.<\/span><\/span><\/h4>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">You understand that such access or retrieval <\/span><strong>may cause the DJP system to automatically generate, initialize, or display certain tax return records (including SPT Masa PPN) in your DJP\/Coretax account with a \u201cDRAFT\u201d status.<\/strong><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">You expressly acknowledge and agree that:<\/span><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\">(a) such \u201cDRAFT\u201d status does not constitute tax filing, submission, correction (pembetulan), amendment, or reporting to DJP;\r\n<\/span><span style=\"font-weight: 300\">(b) no tax return will be submitted, finalized, or amended by us without your explicit confirmation or instruction; and\r\n<\/span><span style=\"font-weight: 300\">(c) the appearance of such \u201cDRAFT\u201d records is a <\/span><span style=\"font-weight: 400\">technical or system behavior of DJP<\/span><span style=\"font-weight: 300\">, and not an independent action or submission by us.<\/span><\/span>\r\n<h2><b>15. Uploading content to our Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">15.1. Whenever you make use of a feature that allows you to upload content to our Site, you must comply with the content standards set out in our Cookies and Acceptable Use Policy and in accordance with the applicable regulations.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">15.2. You warrant that the content you upload has complied with the standards, and you will be liable to us and indemnify us for any breach of that. This means you will be responsible for any loss or damage we suffer as a result of your breach.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">15.3. Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited license to use, store and copy that content and to distribute and make it available to third parties.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">15.4. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">15.5. You are solely responsible for securing and backing up your content.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">15.6. We reserve the right not to store content that we believe may violate applicable regulations or does not meet our internal standards.<\/span>\r\n<h2><b>16. Virus and Security<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">16.1. We do not guarantee that our Site, Service, or content that is provided by us will be secure or free from bugs, viruses, or other harmful components.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">16.2. You are responsible to ensure that your information technology, computer program, hardware, software, and platform are configured and equipped with anti-virus software and use other adequate security measures to access our Site. 16.3. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.<\/span>\r\n<h2><b>17. User Responsibilities and Obligations<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">17.1. You are responsible for:\r\n<\/span><span style=\"font-weight: 300\">(a) Ensuring that you have the express written consent of third parties before sharing their data through our Services;\r\n(b) <\/span><span style=\"font-weight: 300\">Bearing all legal risks and losses arising from failure to obtain such consent;\r\n<\/span><span style=\"font-weight: 300\">(c) Providing a statement that the data you upload does not violate the rights of others;\r\n<\/span><span style=\"font-weight: 300\">(d) validly authorized us to collect such consent on your behalf through the Consent Collection Service.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">17.2. You agree that you are not allowed to:\r\n<\/span><span style=\"font-weight: 300\">(a) You shall not and shall not permit any person or entity to: (i) decompile, \u201cunlock,\u201d reverse-engineer, disassemble, or otherwise translate the object code versions of the Services to human-perceivable form, (ii) otherwise discover or replicate the source code from which such object code may be generated, or (iii) modify or make derivative works of the Services<\/span><span style=\"font-weight: 400\">.\r\n<\/span><span style=\"font-weight: 300\">(b) Copy, modify, or exploit the contents of the Services for any purpose other than the uses expressly permitted in these Terms.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">17.3 Reliance on Collected Consent\r\n<\/span><span style=\"font-weight: 300\">You acknowledge and agree that we rely on the scope, purposes, and representations provided by you in designing and conducting consent collection.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">We are not responsible for:\r\n<\/span><span style=\"font-weight: 400\">(a) inaccuracies in the purposes disclosed;<\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 400\">(b) misuse of data after consent is obtained; or<\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 400\">(c) any processing activities conducted outside the scope of recorded consent.<\/span><\/span>\r\n<h2><b>18. Data and Products Rights<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">18.1. <\/span><strong>Customer Data Ownership\r\n<\/strong><span style=\"font-weight: 300\">You retain all rights, title, and interest in and to any data, content, or information you provide to us or that is collected from you in connection with your use of the Services, including but not limited to data, business information, and transaction data, whether such data belongs to a third party and is provided by you, or belongs to you (\u201c<\/span><strong>Customer Data<\/strong><span style=\"font-weight: 300\">\u201d). Customer Data shall remain your sole and exclusive property.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 400\">18.2<strong> Derived Data and Product Ownership\r\n<\/strong><\/span><span style=\"font-weight: 300\">We retain all rights, title, and interest in and to any data sets, reports, analyses, benchmarks, indices, models, products, services, or insights that are generated, developed, or derived by us through the processing, aggregation, anonymization, or other transformation of Customer Data, to the extent that such data is no longer attributable to you or any identifiable individual (\u201c<\/span><strong>Derived Data<\/strong><span style=\"font-weight: 300\">\u201d). Derived Data shall be deemed our sole and exclusive property and intellectual property. We reserve the right to develop, license, commercialize, resell, or otherwise monetize any product, service, or output derived from the use or processing of Customer Data, provided it is no longer personally or individually identifiable.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 400\">18.3 <strong>Use of Derived Data<\/strong><\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 300\">We may use, share, license, or sell Derived Data, including aggregated and anonymized insights, benchmarks, and indices, to third parties. Such use shall not reveal the identity of you or any identifiable individual and shall comply with applicable data protection and privacy laws.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">18.4 <strong>Feedback and Suggestions<\/strong><\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 300\">If you submit any feedback, ideas, or suggestions regarding improvements to our Services (\u201c<\/span><strong>Feedback<\/strong><span style=\"font-weight: 300\">\u201d), you acknowledge and agree that such Feedback is voluntarily given and may be used by us without obligation or compensation to you. Any developments, enhancements, or modifications resulting from such Feedback shall be our sole and exclusive property.<\/span><\/span>\r\n<h2><b>19. Rules about linking to our Site<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">19.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">19.2. You are prohibited to establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">19.3. You are prohibited to establish a link to our Site in any website that is not owned by you.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">19.4. Our Site is prohibited to be framed on any other Site, and You are prohibited to create a link to any part of our Site other than the home page.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">19.5. We reserve the right to withdraw linking permission without notice.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">19.6. The website in which you are linking must comply in all respects with the content standards set out in our Cookies and Acceptable Use Policy.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">19.7. If you wish to link to or make any use of content on our Site other than that set out above, please contact us via email (<\/span><a href=\"mailto:partnerships.team@online-pajak.com\"><span style=\"font-weight: 300\">partnerships.team@online-pajak.com<\/span><\/a><span style=\"font-weight: 300\">).<\/span><\/span>\r\n<h2><b>20. Use of Services and Limitation of Responsibility<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><b>20.1 Independent Use by You<\/b><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\">The Services provided by us may be used by you in various contexts, including for the development, integration, or implementation of financial ecosystems. This includes but is not limited to digital financial services, collaborations with third parties in the financial sector, and initiatives involving financial authorities, banking institutions, financing companies, or other financial service providers. You acknowledge and agree that such use is at your sole discretion and risk. We shall not be responsible for any consequences, risks, losses, or claims arising from or in connection with your use of the Services for such purposes. All decisions and responsibilities related to such use shall rest solely with you.\r\n<\/span><b><\/b><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>20.2 Nature of Provided Data and Information<\/b><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\">All data and information provided by us to you under these Terms is provided for your general reference only. You understand and agree that such information does not constitute, and shall not be relied upon as, any form of credit assessment, financial advice, loan recommendation, or any other form of professional or regulatory guidance.\r\n<\/span><b><\/b><\/span>\r\n\r\n<span style=\"font-size: 18px\"><b>20.3 Opinions Formed by You<\/b><span style=\"font-weight: 300\">\r\n<\/span><span style=\"font-weight: 300\">Any assessments, analyses, conclusions, or views (\u201c<\/span><b>Opinions<\/b><span style=\"font-weight: 300\">\u201d) that you derive, produce, or form based on data or information provided by us are solely your own. Such Opinions do not represent the views or positions of us. We make no representations or warranties regarding the accuracy, applicability, fitness for purpose, or completeness of such Opinions, and shall have no liability whatsoever for any reliance upon or use of such Opinions by you or any third party.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><strong>20.4 Consent Collection Disclaimer\r\n<\/strong><span style=\"font-weight: 300\">The Consent Collection Service is provided as a facilitation and record-keeping mechanism only.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">We do not:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">act as the data controller;<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-size: 18px\"><span style=\"font-weight: 300\">determine the legality of downstream processing; or<\/span><span style=\"font-weight: 300\">\r\n<\/span><\/span><\/li>\r\n \t<li style=\"font-weight: 300\"><span style=\"font-weight: 300;font-size: 18px\">guarantee that collected consent is sufficient for any specific regulatory or commercial purpose.<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 300;font-size: 18px\">Any regulatory, contractual, or legal consequences arising from the use of collected consent remain your sole responsibility.<\/span>\r\n<h2><b>21. Severability and Precedence<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be interpreted, modified, or limited to the extent necessary to comply with such law while maintaining the original intent of the provision to the greatest extent possible. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions of these Terms.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">In the event of any inconsistency or conflict between the provisions of these Terms and the provisions of any other agreement entered into between you and us, these Terms shall prevail and supersede, unless otherwise expressly agreed in writing by both parties. These Terms and any such separate agreement shall be construed as a single, integrated agreement. However, if the conflicting provision is required by applicable law, the provision of these Terms shall be adjusted to conform as closely as possible to its original meaning while complying with such law, and such conflict shall not render these Terms invalid as a whole.<\/span>\r\n<h2><b>22. Which country\u2019s laws apply to any disputes?<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">These Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the laws of the Republic of Indonesia. We both agree to the exclusive jurisdiction of the District Court of South Jakarta.<\/span>\r\n<h2><b>23. Languages<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">These Terms are made in the English and Indonesian language. In the event of inconsistency, the English version will prevail.<\/span>\r\n<h2><b>24. Severance.<\/b><\/h2>\r\n<span style=\"font-weight: 300\"><span style=\"font-size: 18px\">Each paragraph of these Terms stands alone and operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.<\/span>\r\n<\/span>\r\n<h2><b>25. Communications.<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">When we refer to \u201cin writing\u201d in these Terms, this includes email.<\/span>\r\n<h2><b>26. Intellectual Property<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">26.1. All intellectual property rights in or arising out of or in connection with the Services (other than intellectual property rights in any materials provided by you) will be owned by us and each work is protected by copyright laws and agreements worldwide. All those rights are protected.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">26.2. \u201cOnlinePajak\u201d is a trademark registered in Indonesia and Singapore, exclusively licensed to the Company. You are not permitted to use it without our approval.\r\n<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">26.3. The provision of Services by us to you and the use of Services by you shall not and may not be construed as a transfer or assignment of our intellectual property rights.<\/span>\r\n<h2><b>B. SUBSCRIPTION TERMS AND CONDITIONS<\/b><\/h2>\r\n<span style=\"font-weight: 400;font-size: 18px\">This section B of the Terms (the Subscription Terms) shall apply and binding on you only if you subscribe to any paid, premium, or chargeable feature of our Services. Terms defined in the rest of the Terms will have the same meaning when used in the Subscription Terms.<\/span>\r\n<h2><b>1. Our contract with You<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">1.1. These Subscription Terms apply to any order placed by you and the supply of Services by us to you (a <\/span><span style=\"font-weight: 400\">Contract<\/span><span style=\"font-weight: 300\">). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing<\/span><span style=\"font-weight: 300\">.\u00a0<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">1.2. The Contract constitutes the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">1.3. You agree that unless otherwise stated and\/or amended through these Subscription Terms, all provisions contained in the general Terms shallremain valid, enforceable, and legally binding upon you. The Terms are an integral and inseparable part of these Subscription Terms.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">1.4. In the event of any inconsistency or conflict between any provision in the Terms and a provision in these Subscription Terms, the relevant provision in these Subscription Terms shall prevail and supersede. These Subscription Terms and the Terms shall be interpreted as a single, integrated agreement between you and us.<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">1.5. If any provision of these Subscription Terms is found to be invalid, unlawful, or unenforceable under applicable law, such provision shall be interpreted or adjusted to the extent necessary to comply with such law while preserving its original intent as closely as possible. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions. A conflict with applicable law shall not render these Subscription Terms or the integrated Terms invalid as a whole.<\/span>\r\n<h2><b>2. Placing an order and its acceptance<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">2.1.<\/span><span style=\"font-weight: 400\">\u00a0<strong>Placing an order.<\/strong><\/span><span style=\"font-weight: 300\"><strong>\u00a0<\/strong>You may submit an order either by using the method set out on the Site or signing a service order specifically agreed with you (<\/span><span style=\"font-weight: 400\">Service Order<\/span><span style=\"font-weight: 300\">). Please follow the onscreen prompts or the directions of us to place your Service Order. Each Service Order is an offer by you to buy the Services specified in the Service Order subject to this Contract.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">2.2.<strong>\u00a0<\/strong><\/span><strong>Correcting input errors.<\/strong><span style=\"font-weight: 300\">\u00a0Our online order process allows you to check and amend any errors before submitting your Service Order to us. Please check the Service Order carefully before confirming or countersigning it. You are responsible for ensuring that your Service Order and any specification submitted by you is complete and accurate.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">2.3.\u00a0<\/span><span style=\"font-weight: 400\"><strong>Acknowledging receipt of your Service Order<\/strong>.<\/span><span style=\"font-weight: 300\">\u00a0After you have submitted your Service Order, you will receive an email from us acknowledging receipt of the Service Order, but please note that this does not mean that your Service Order has been accepted. The acceptance of your Service Order will take place as described in clause 2.4 below.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">2.4.\u00a0<\/span><strong>Accepting your Service Order.<\/strong><span style=\"font-weight: 300\">\u00a0The acceptance of your Service Order by us takes place when the Company sends an email to you to accept it (<\/span><span style=\"font-weight: 400\">Order Confirmation<\/span><span style=\"font-weight: 300\">), at which point and on which date (<\/span><span style=\"font-weight: 400\">Commencement<\/span><span style=\"font-weight: 300\">\u00a0<\/span><span style=\"font-weight: 400\">Date<\/span><span style=\"font-weight: 300\">) the Contract between you and us will come into existence. The Contract will relate only to those Services confirmed in the Order Confirmation.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">2.5.\u00a0<\/span><strong>If We cannot accept your order.<\/strong><span style=\"font-weight: 300\"><strong>\u00a0<\/strong>If we are unable to supply you with the Services for any reason, we will inform you of this by email and will not process your order. If you have already paid for the Services, we will refund you the full amount.<\/span><\/span>\r\n<h2><b>3. Cancelling your Service Order and obtaining a refund<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">3.1. You may cancel the Contract if you send us a cancellation notice before we start providing the Services. To cancel the Contract, you must contact via the \u201cChat\u201d function accessible from your profile page on the Site or the Customer Services personnel whose contact details have been inserted in your Service Order. Please include details of your Service Order to help us to identify it. If you send us your cancellation notice by email, then your cancellation is effective from the date you send us the email to us. For example, you will have given notice in time if you email us before midnight on the last day of the cancellation period.\r\n<\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">3.2. If you cancel the Contract, we will refund you in full for the price you paid for the Services, by the method you used for payment. We may deduct from any refund an amount for the supply of the Services provided for the period up to the time when you gave notice of cancellation in accordance with\u00a0clause 13. The amount we deduct will reflect the amount that has been supplied as a proportion of the entirety of the Contract.<\/span>\r\n<h2><b>4. Our Services<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">4.1. <strong>Descriptions and illustrations. <\/strong><\/span><span style=\"font-weight: 300\">Any descriptions or illustrations on our Site are published for the sole purpose of giving an approximate idea of the Services described in them. They will not form part of the Contract or have any contractual force<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">4.2.<strong> Compliance with specification<\/strong><\/span><strong>. <\/strong><span style=\"font-weight: 300\">Subject to our right to amend the specification (see clause 4.3) we will supply the Services to you in accordance with the specification for the Services appearing on our Site at the date of your Service Order in all material respects<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">4.3. <strong>Changes to specification.<\/strong><\/span> <span style=\"font-weight: 300\">We reserve the right to amend the specification of the Services if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Services<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">4.4. <strong>Reasonable care and skill.<\/strong><\/span><span style=\"font-weight: 300\"> We warrant you that the Services will be provided using reasonable care and skill.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">4.5. <strong>Time for performance.<\/strong><\/span> <span style=\"font-weight: 300\">\u00a0We will use all reasonable endeavours to meet any performance dates specified in the Order Confirmation, but any such dates are estimates only and failure to perform the Services by such dates will not give you the right to terminate the Contract<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n<h2><b>5. Your obligations<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">5.1. It is your responsibility to ensure that<\/span><span style=\"font-weight: 300\">:\r\n<\/span><span style=\"font-weight: 300\">(a) the terms of your Service Order are complete and accurate;\r\n<\/span><span style=\"font-weight: 300\">(b) co-operates with the us in all matters relating to the Services;\r\n<\/span><span style=\"font-weight: 300\">(c) you provide us with such information and materials we may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects<\/span><span style=\"font-weight: 300\">;\r\n<\/span><span style=\"font-weight: 300\">(d) you obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start<\/span><span style=\"font-weight: 300\">;\r\n<\/span><span style=\"font-weight: 300\">(e) you comply with all applicable laws<\/span><span style=\"font-weight: 300\">; and\r\n<\/span><span style=\"font-weight: 300\">(f) you have the requisite legal capacity to enter into legal relationship with us (i.e. if you are an individual, that you are at least 18 years old and have the capacity to act in your own name and, if you are a legal entity, that you have obtained the necessary corporate authorisations<\/span><span style=\"font-weight: 300\">).<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">5.2. If our ability to perform the Services is prevented or delayed by any failure by you to fulfil any obligation listed in clause <\/span><span style=\"font-weight: 300\">5.1 (<\/span><strong>Your Default<\/strong><span style=\"font-weight: 300\">):\r\n<\/span><span style=\"font-weight: 300\">(a) we will be entitled to suspend performance of the Services until you remedy Your Default, and to rely on Your Default to relieve us from the performance of the Services, in each case to the extent Your Default prevents or delays performance of the Services. In certain circumstances Your Default may entitle us to terminate the Contract under clause 13<\/span><span style=\"font-weight: 300\"> (Termination);\r\n<\/span><span style=\"font-weight: 300\">(b) we will not be responsible for any costs or losses you sustain or incur arising directly or indirectly from our failure or delay to perform the Services<\/span><span style=\"font-weight: 300\">; and\r\n<\/span><span style=\"font-weight: 300\">(c) it will be your responsibility to reimburse us on written demand for any costs or losses we sustain or incur arising directly or indirectly from Your Default<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n<h2><b>6. Charges<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.1. In consideration of us providing the Services, <\/span><span style=\"font-weight: 300\">you must pay the corresponding charges (<\/span><strong>Charges<\/strong><span style=\"font-weight: 300\">) in accordance with this clause 6<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.2. The Charges are the prices quoted on our Site at the time you submit your Service Order or, if your Service Order is processed through our sales consultants, the price quoted on such Service Order<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.3. If you wish to change the scope of the Services after we accept your Service Order by sending you an Order Confirmation, and we agree to such change, you will have to submit a new Service Order.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.4. We take all reasonable care to ensure that the prices stated for the Services are correct at the time when the relevant information was entered into the system. However, please see clause 6.7 for what happens if we discover an error in the price of the Services you ordered.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.5. The Charges may change from time to time, but changes will not affect any Service Order you have already placed.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">6.6. The Charges are exclusive of <\/span><i><span style=\"font-weight: 300\">Pajak Pertambahan Nilai<\/span><\/i><span style=\"font-weight: 300\"> (<\/span><strong>PPN<\/strong><span style=\"font-weight: 300\">). Where PPN is payable in respect of some or all of the Services you must pay us such additional amounts in respect of PPN, at the applicable rate, at the same time as you pay the Charges.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">6.7. It is always possible that, despite our reasonable efforts, some of the Services on our Site may be incorrectly priced. If the correct price for the Services is higher than the price stated on our Site, we will contact you in writing as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Services at the correct price or cancelling your Service Order. We will not process your Service Order until it has your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the Service Order as cancelled and notify you in writing. However, if we mistakenly accept and process your Service Order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Services and refund you any sums you have paid.<\/span>\r\n<h2><b>7. How to pay<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">7.1. Payment for the Services is in advance, payable upon acceptance of your Service Order (i.e. when we send you the Order Confirmation), in the amount and by the due date set out in the pro forma invoice included in the Service Order or Order Confirmation (as the case may be).\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">7.2. You can pay for the Services using the following methods:\r\n<\/span><span style=\"font-weight: 300\">(a) direct debit. Your designated bank account will be charged automatically each month; or\r\n<\/span><span style=\"font-weight: 300\">(b) any kind of payment method that is provided by us.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">7.3. We will send you a pro forma electronic invoice with the Service Order or Order Confirmation (as the case maybe) and you are required to make payment against that invoice before the relevant due date. For any failed or cancelled payments, an IDR100,000 administration fee will be levied.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">7.4. If you fail to make a payment under the Contract by the due date, then, without limiting our rights and remedies under clause 13 (Termination), you will have to pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 7.4 will accrue each day at 2.0% per month.<\/span>\r\n<h2><b>8. If you are a Referrer and\/or Taxpayer's Attorney<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">8.1. The terms of this clause 8 will only apply if:\r\n<\/span><span style=\"font-weight: 300\">(a) you are subscribing to the Services as a Tax Consultant or is otherwise using the Services primarily for your clients; or\r\n<\/span><span style=\"font-weight: 300\">(b) you have referred other new users to us (such new user, a <\/span><strong>Prospect<\/strong><span style=\"font-weight: 300\">), <\/span><span style=\"font-weight: 300\">(for the purpose of this clause, a Referrer).<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">8.2. It is your responsibility, as a Referrer, to ensure that:\r\n<\/span><span style=\"font-weight: 300\">(a) you have obtained all necessary consent from your clients or Prospect to provide the necessary information needed to create e-Faktur and PPN on our Site;\r\n<\/span><span style=\"font-weight: 300\">(b) you will recommend our Services to your clients or Prospect; and\r\n<\/span><span style=\"font-weight: 300\">(c) the unique referral code assigned to you is only shared with your clients or Prospect (<\/span><strong>Referral Code<\/strong><span style=\"font-weight: 300\">).<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">8.3. If a Prospect subscribes to our Services using your Referral Code with a minimum contract period of 12 consecutive months and has paid the corresponding charges in full, you will be entitled to receive a one-off commission equivalent to a proportion of the value of that new subscription plan (such proportion to be specified in the Service Order). Such commission will be payable to you within 30 days after that Prospect has made final payment for the new subscription plan.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">8.4. If you are the taxpayer\u2019s attorney:\r\n<\/span><span style=\"font-weight: 300\">1) You represent and warrant that you are not prohibited by applicable law and have legal power to enter into a binding agreement with us and use our Services and fulfill the power requirements as stipulated in<\/span><span style=\"font-weight: 300\"> Government Regulation Number 50 of 2022 concerning Procedures for the Implementation of Tax Rights and Fulfillment of Tax Obligations and its amendments, amendments and derivative regulations as well as regulations other relevant laws and regulations, including meeting the following criteria:<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">a) master the provisions of laws and regulations in the field of taxation;\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">b) have a special power of attorney from the taxpayer who authorizes which contains at least<\/span><span style=\"font-weight: 300\">:\r\n<\/span><span style=\"font-weight: 300\">i) the name, address and signature on the stamp duty as well as the Taxpayer Identification Number of the taxpayer authorizing it;\r\n<\/span><span style=\"font-weight: 300\">ii) name, address, and signature on the stamp duty as well as your Taxpayer Identification Number; and\r\n<\/span><span style=\"font-weight: 300\">iii) certain authorized tax rights and\/or obligations.<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">2) You warrant that the power of attorney referred to above has been accompanied by the following supporting documents:<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">a) If an attorney is a tax consultant, you warrant that the attorney has:\r\n<\/span>i) tax consultant practice license card stipulated by the Director General of Taxes; and<\/span>\r\n<span style=\"font-weight: 300;font-size: 18px\">ii) A statement letter as a tax consultant in a format in accordance with the provisions of the applicable laws and regulations.<\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">b) If the attorney is not a tax consultant, you warrant that:\r\n<\/span><span style=\"font-weight: 300\">i) the power of attorney as referred to above has been accompanied by supporting documents namely a certificate of brevet in the field of taxation or a diploma of formal education in the field of taxation issued by a public or private university with an A-accredited status, at least Diploma III level;\r\n<\/span><span style=\"font-weight: 300\">ii) the attorney has submitted the latest Annual Income Tax Return; and\r\n<\/span><span style=\"font-weight: 300\">iii) has never been convicted of a crime in the field of taxation.<\/span><\/span>\r\n<h2><b>9. Complaints<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">9.1. If a problem arises or you are dissatisfied with the Services, please reach out to us using the \u201cChat\u201d function accessible from your profile page on the Site<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">9.2. We are not responsible for problems arising from the services provided to you by our partners, or, if you are a Consultant, by you to your customer who is also a user of our Services.\u00a0<\/span>\r\n<h2><b>10. Intellectual property rights<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">You agree to grant us a fully paid-up, non-exclusive, royalty-free, non-transferable licence to copy and modify any materials provided by you to us for the term of the Contract for the purpose of providing the Services to you<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n<h2><b>11. Limitation of liability<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">11.1. <\/span><span style=\"font-weight: 300\">Nothing in the Contract limits any liability which cannot legally be limited, including liability for:\r\n<\/span><span style=\"font-weight: 300\">(a) fraud or fraudulent misrepresentation, and\r\n<\/span><span style=\"font-weight: 300\">(b) breach of the terms implied by law and regulation.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">11.2. <\/span><span style=\"font-weight: 300\">Subject to clause 11.1, we will not be liable to you, whether in contract, for unlawful acts, for breach of statutory duty, or otherwise, arising under or in connection with the Contract for<\/span><span style=\"font-weight: 300\">:\r\n<\/span><span style=\"font-weight: 300\">(a) loss of profits;\r\n<\/span><span style=\"font-weight: 300\">(b) loss of sales or business;\r\n<\/span><span style=\"font-weight: 300\">(c) loss of agreements or contracts;\r\n<\/span><span style=\"font-weight: 300\">(d) loss of use or corruption of software, data or information;\r\n<\/span><span style=\"font-weight: 300\">(e) loss of or damage to goodwill; and\r\n<\/span><span style=\"font-weight: 300\">(f) any indirect or consequential loss.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">11.3. Subject to clause 11.2, <\/span><span style=\"font-weight: 300\">our total liability to you arising under or in connection with the Contract, whether in contract, unlawful acts, breach of statutory duty, or otherwise, will be limited to 20% of the total Charges paid under the Contract<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">11.4. We have given commitments as to compliance of the Services with the relevant specification in clause 4.2<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">11.5. Unless you notify us that you intend to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of the event having occurred and shall expire 1 month from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">11.6. Nothing in this Contract limits or affects the exclusions and limitations set out in Section A of these Terms.<\/span>\r\n<h2><b>12. Confidentiality<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">12.1. <\/span><span style=\"font-weight: 300\">You and us\u00a0 agree that we will not at any time during the Contract, and for a period of 1 year after termination of the Contract, disclose to any person any confidential information and\/or data concerning this Contract, and one another\u2019s business, affairs, customers, clients or suppliers (<\/span><strong>confidential information<\/strong><span style=\"font-weight: 300\">).\r\n<\/span><span style=\"font-weight: 300\">\r\n12.2. You and us may disclose the other's confidential information:\r\n<\/span><span style=\"font-weight: 300\">(a) to such of our respective employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of exercising our respective rights or carrying out our respective obligations under the Contract. We will each ensure that such employees, officers, representatives, subcontractors or advisers comply with this clause 14<\/span><span style=\"font-weight: 300\">; and\r\n<\/span><span style=\"font-weight: 300\">(b) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">12.3. Excluded Confidential Information is as follows:\r\n<\/span><span style=\"font-weight: 300\">(a) has become public knowledge or has been released to the public in a manner that does not violate the confidentiality provisions of this Agreement or any other provisions related thereto;\r\n<\/span><span style=\"font-weight: 300\">(b) was known to the party receiving the Confidential Information (<\/span><b>Receiving Party<\/b><span style=\"font-weight: 300\">) before the Confidential Information was provided or disclosed by the party disclosing the Confidential Information (<\/span><b>Disclosing Party<\/b><span style=\"font-weight: 300\">) (or its affiliate) under this Agreement as evidenced by the Receiving Party\u2019s written evidence;\r\n<\/span><span style=\"font-weight: 300\">(c) is required to be disclosed under applicable law or by order of a court or governmental agency, provided that the Receiving Party provides written notice in advance (if possible) or promptly after disclosure, and provides reasonable assistance to the Disclosing Party in protecting, preventing or limiting disclosure of such information at the Disclosing Party\u2019s expense. In any event, the Receiving Party may disclose only that portion of the Disclosing Party\u2019s Confidential Information that it is legally required to disclose and it must use its best efforts to maintain the confidentiality of such Confidential Information;\r\n<\/span><span style=\"font-weight: 300\">(d) is or was independently created by the Receiving Party without use of the Confidential Information as evidenced by the Receiving Party\u2019s written records; and\/or\r\n<\/span><span style=\"font-weight: 300\">(e) approved for disclosure with the written authority of the Disclosing Party including as stated in the Terms.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 400\">12.4. <\/span><span style=\"font-weight: 300\">You and us may only use the other\u2019s confidential information for the purpose of fulfilling our respective obligations under the Contract<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">12.5. For the purposes of marketing or publicizing our Services, we may disclose that we have performed work (including the Services) for you, in which event we may identify you by name and may indicate only the general nature or category of such work (or of the Services) and any relevant details which have properly entered the public domain<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n<h2><b>13. Termination<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">13.1. The Contract will terminate on the date stipulated on the Service Order (<\/span><strong>Termination Date<\/strong><span style=\"font-weight: 300\">).\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">13.2. Without limiting any of our other rights, we may suspend the performance of the Services prior to the Termination Date, or we may terminate the Contract with immediate effect by giving written notice to you if:\r\n<\/span><span style=\"font-weight: 300\">(a) you commit a material breach of any term of the Agreement and (if such a breach is remediable) fail to remedy that breach within 7 days of you being notified in writing to do so;\r\n<\/span><span style=\"font-weight: 300\">(b) you fail to pay any amount due under the Contract on the due date for payment<\/span><span style=\"font-weight: 300\">;\r\n<\/span><span style=\"font-weight: 300\">(c) you take any step or action in connection with you entering, bankruptcy, provisional liquidation or any composition or arrangement to suspend debt payment obligations (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction<\/span><span style=\"font-weight: 300\">;\r\n<\/span><span style=\"font-weight: 300\">(d) you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business<\/span><span style=\"font-weight: 300\">; and\/or\r\n<\/span><span style=\"font-weight: 300\">(e) your financial position deteriorates to such an extent that in our opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">13.3. If you are a tax consultant and you have failed to pay any amount due under the Contract, we may at our own discretion and in addition to our right to suspend the Services, discontinue your account with us and offer all users tied to your account the opportunity to migrate to the Site and to use our Services directly<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">13.4. Termination of the Contract will not affect your or our rights and remedies that have accrued as at termination<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">13.5. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">13.6. The Parties agree to waive the provisions of Articles 1266 of the Indonesian Civil Code to the extent such articles require a court judgment to terminate the Contract.<\/span>\r\n<h2><b>14. Force Majeure<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">14.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (including, without limitation, technical problems or issues that directly and materially hinders our ability to provide the Services in accordance with the Contract (<\/span><strong>Force Majeure<\/strong><span style=\"font-weight: 300\">)<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">14.2. If an Force Majeure takes place that affects the performance of our obligations under the Contract<\/span><span style=\"font-weight: 300\">:\r\n<\/span><span style=\"font-weight: 300\">(a) we will contact you as soon as reasonably possible to notify you<\/span><span style=\"font-weight: 300\">; and\r\n<\/span><span style=\"font-weight: 300\">(b) our obligations under the Contract will be suspended and the time for performance of our obligations will be extended beyond the Termination Date for the duration of the Force Majeure. We will arrange a new date for performance of the Services with you after the Force Majeure is over<\/span><span style=\"font-weight: 300\">.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">14.3. You may cancel the Contract affected by a Force Majeure which has continued for more than 120 days. To cancel please contact us. If you opt to cancel we will refund the price you have paid, less the charges reasonably and actually incurred us by performing the Services up to the date of the occurrence of the Force Majeure<\/span><span style=\"font-weight: 300\">.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">14.4. In the event of an Force Majeure (such as a mass blackout lasting more than 24 hours, sustained national chaos lasting 5 working days, etc.), the bankruptcy lawsuit to us or any condition that causes us to be unable to fulfill our obligations to you which entails our account being frozen by the relevant authorities, you as the owner of the escrow account number has the right and can submit a claim to the Indonesian Deposit Insurance Corporation (<\/span><span style=\"font-weight: 400\">LPS<\/span><span style=\"font-weight: 300\">) in accordance with the procedures determined by the LPS under Law No. 24 of 2004 on Indonesian Deposit Insurance Corporation as lastly amended by Government Regulation in Lieu of Law No. 1 of 2020 and Law No. 4 of 2023.<\/span><\/span>\r\n<h2><b>15. Non-solicitation<\/b><\/h2>\r\n<span style=\"font-weight: 300;font-size: 18px\">You are prohibited from directly or indirectly soliciting, hiring, or engaging (whether as an employee, consultant, or freelancer) our or our affiliates\u2019 directors, employees, or consultants for the purpose of obtaining Services that are similar or competitive to the Services we provide. This restriction applies during the term of the Services and for a period of twelve (12) months after termination or expiration of the Contract.<\/span>\r\n<h2><b>16. Communications<\/b><\/h2>\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">16.1. Any notice or communication given whether you to us or we to you in connection with the Contract must be in writing and be delivered personally, by courier delivery service, or email.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">16.2. A notice or other communication is deemed to have been received:\r\n<\/span><span style=\"font-weight: 300\">(a) if delivered personally or delivery, on signature of a delivery receipt; or\r\n<\/span><span style=\"font-weight: 300\">(b) if sent by email, at 9.00 am the next working day after transmission.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\"><span style=\"font-weight: 300\">16.3. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the delivery of such letter was acknowledged and, in the case of an email, that such email was sent to the specified email address of the addressee.\r\n<\/span><\/span>\r\n\r\n<span style=\"font-weight: 300;font-size: 18px\">16.4. The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action.<\/span>\r\n<h2><b>17. General<\/b><\/h2>\r\n<span style=\"font-size: 18px\">17.1.<b> Succession, Assignment and Transfer<\/b><span style=\"font-weight: 300\">.\r\n<\/span><span style=\"font-weight: 300\">(a) The Contract shall be binding on and apply to your successors and\/or assignees.\r\n<\/span><span style=\"font-weight: 300\">(b) We may assign or transfer its rights and obligations under the Contract to another entity.\r\n<\/span><span style=\"font-weight: 300\">(c) You may only assign or transfer its rights or obligations under the Contract to another person if we agree in writing.<\/span><\/span>\r\n\r\n<span style=\"font-size: 18px\">17.2 <strong>Variation<\/strong><span style=\"font-weight: 300\"><strong>.<\/strong> Any variation of the Contract only has effect if it is in writing and signed by you and us (or the respective authorised representatives).\r\n<\/span><span style=\"font-weight: 400\">\r\n17.3. <strong>Waiver<\/strong><\/span><span style=\"font-weight: 300\"><strong>.<\/strong> If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce its rights against you, or if we delay in doing so, that will not mean that we have waived its rights against you or that you do not have to comply with those obligations. If we waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.\r\n<\/span><span style=\"font-weight: 400\">\r\n17.4. <strong>Third party rights<\/strong><\/span><span style=\"font-weight: 300\"><strong>.<\/strong> The Contract is between you and us. Unless expressly stated otherwise in the Contract, no other person has any rights to enforce any of its terms.\r\n<\/span><span style=\"font-weight: 400\">\r\n17.5. <strong>Language<\/strong><\/span><span style=\"font-weight: 300\"><strong>.<\/strong> The Contract is in English and Bahasa Indonesia. In the event of inconsistency, English version will prevail.\r\n<\/span><span style=\"font-weight: 400\">\r\n17.6. <strong>Governing law and jurisdiction<\/strong><\/span><span style=\"font-weight: 300\"><strong>.<\/strong> The Contract is governed by the laws of the Republic of Indonesia and we each irrevocably agree to submit all claim, controversy, dispute or difference of any kind whatsoever arising out of or in connection with the Contract, including but not limited to any contractual, pre-contractual or non-contractual rights, obligations or liabilities, and any issue as to the existence, validity or termination of the Contract, may be brought before the District Court of South Jakarta and it irrevocably submits to the non-exclusive jurisdiction of such court and selects the registrar\u2019s office of such court as its general and permanent domicile for the purposes of the Contract only.<\/span><\/span>","bg":"#FFFFFF","bg_image":null,"bg_video":"","colors":null,"bg_overlay":"","html_id":"","text_color":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms &amp; 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