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PT. Achilles Advanced System adalah perusahaan software development internasional yang berlokasi di Jakarta, Indonesia. Kami berkomitmen untuk menyediakan aplikasi berkualitas tinggi dan user friendly. Dengan keahlian mendalam di bidang fin-tech, Anda memiliki kesempatan untuk mendapatkan ilmu, pengalaman, dan skill dengan linkungan multinasional.

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PRODUCT DEVELOPMENT

PRODUCT MANAGEMENT

USER EXPERIENCE

SALES

MARKETING

ADMINISTRATION

Lead UI/UX Designer

Responsibilities

  • Work with product management to take high level requirements or use cases and elaborate those as process flows & wireframes.
  • Drive end-to-end interaction design: defining how the user navigates and interact with the product.
  • Define and maintain UI UX standards that ensure uniformity across OnlinePajak's products.
  • Communicate and discuss with other designer and developer actively.
  • Design, conduct, analyze, and report on user-centered research and usability testing and evaluate user feedback
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Build and develop UX Design team in order to manage all requests and inquiries related with user experiences issues and problems. 

Requirements

  • Minimum 8-10 years of UX design experience, with preferably 5 years of designing solutions for SaaS applications.
  • Ability to communicate the logic of design changes and philosophy to stakeholders, and fight for the right design
  • Demonstrated skills developing personas, writing scenarios, wireframing.
  • A solid grasp of user-centered design and testing methodologies.
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Team player, willing to help and share knowledge with team members, open to feedback and constructive criticism.
  • Team leader, able to lead and create crystal clear goals for the team and for the company
  • Expertise in UX software such as Balsamiq, Sketch, InVision, JustInMind or Axure
  • Strong team management and leadership

System OPS Engineer

Responsibilities

  • 4+ years of experience in a DevOps/SRE role,preferably at a startup using AWS
  • Comfort working in high-security / high-compliance environments
  • Experience setting up and working with AWS security structures using Bastion Hosts, security groups, VPCs
  • Experience with infrastructure-as-code tools (e.g. Terraform, Ansible)
  • Experience with Docker and container orchestration tools like Kubernetes or Rancher
  • Experience with continuous integration tools like Jenkins or gitlab-ci
  • Relevant technical skills (bash scripting, Python)

Requirements

  • Participate to the development of the technical platform and to its scaling (ensure maintainability, availability and performance under high traffic)
  • Automate the deployment and daily tasks (Infrastructure as Code)
  • Ensure the system is operating properly
  • Collaborate with another SysOps team and the development team in Jakarta. A degree of geographic mobility is essential

Data Engineer Manager (Lead Data Analyst)

Responsibilities

  • Lead team of Data Analyst in data mining and present a readable data from it
  • Conduct data interpretation, analyzing results using statistical techniques
  • Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintaining databases
  • Work with other department in the usage and needs from the database
  • Maintain and update all data interpretation in timely manner

Requirements

  • Bachelor's degree in Computer Science, Data Science or Engineering required
  • Familiar with one or more below applications:
    • Software ETL : SSIS, Informatica, Dataiku,Talend, Penataho
    • Visualization : Kibana , Tableau
    • Big data : Amazon AWS , Hadoop
  • 9+ years of Database/Data warehouse experience with SQL required
  • 2+ years of managing Data Analyst team
  • Experience in working with big data as well as a variety of relational databases, data profiling and data mining
  • Highly motivated, energetic, extremely personable, comfortable working closely with business partners and technical resources at all levels
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities
  • Strong presentation skills and ability to communicate complex findings and ideas in plain language
  • Ability to multitask and drive success with limited resources in a matrix organization
  • Advanced degree in Data Science or related disciplines preferred

Senior UX / UI Designer

Responsibilities

  • Work with product management to take high level requirements or use cases and elaborate those as process flows & wireframes
  • Drive end-to-end interaction design: defining how the user navigates and interact with the product
  • Define and maintain UI/UX standards that ensure uniformity across OnlinePajak's products
  • Communicate and discuss with other designer and developer actively
  • Design, conduct, analyze, and report on user-centered research and usability testing and evaluate user feedback
  • Take a user-centered design approach and rapidly test and iterate your designs

Requirements

  • Minimum 5 (five) years of UI/UX design experience
  • Ability to communicate the logic of design changes and philosophy to stakeholders, and fight for the right design
  • Demonstrated skills developing personas, writing scenarios, wireframing
  • A solid grasp of user-centered design and testing methodologies
  • Ability to iterate designs and solutions efficiently and intelligently
  • Team player, willing to help and share knowledge with team members, open to feedback and constructive criticism
  • Expertise in UI/UX software such as Balsamiq, Sketch, InVision, JustInMind or Axure
  • Strong team management and leadership

Tech Lead

Responsibilities

  • Participate in the design and development of dynamic, interactive web-based systems that are scale able in both performance and maintainability
  • Define and design software architectures – explore existing systems, determine areas of complexity and potential risks to successful implementation
  • Follow coding standards implemented in the company
  • Build appropriate unit tests, integration tests and deployment scripts
  • Manage high availability software throughout entire life cycle for development from requirement gathering, design, development and maintenance phase
  • Provide optimized web application solutions

Requirements

  • Applicant must be able to mention and display Expert Knowledge in ONE or more of below skills :
    • PHP, Java, Javascript, or GoLang
    • Drupal
    • Spring, Symfony, or CodeIgniter
    • Node.JS
    • MYSQL
    • JQuery, JQuery UI
    • Agile Modeling (Scrum, Kanban)
  • Previous experience with Git / SVN 
  • Understanding of web standards, object-oriented design and software development principles
  • Experience with building web services, API and data integration
  • Good communication, interpersonal skills, service-oriented attitude and self-motivated
  • Experience in handling a team

Product Owner/Senior Product Manager

Responsibilities

  • Identify and develop potential product along with strategies consistent with company vision
  • Conducting market research which cover collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, feature and end products
  • Work with senior management to create products plans and road maps
  • Determining specifications, production timetables, pricing, and time-integrated plans or product introduction
  • Developing marketing strategies

Requirements

  • Minimum Bachelor Degree in Computer Science, Engineering or equivalent preferred
  • Proven at least 3 years work experience in product management or as an associate product manager
  • Proven track record of managing all aspects of a successful product throughout its life cycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Excellent written and verbal communication skills
  • For candidate with relevant number of years and experience may be considered for Manager position.

User Experience Researcher

Responsibilities

    User Experience (UX) Researcher is part of the team who will dive deeply into the understanding of OnlinePajak user needs. UX Researcher conducts many types of research methodology, qualitative and/or quantitative, then analyse the result of the research to be consulted to other teams in OnlinePajak to make OnlinePajak application more user-friendly and accepted by the new and existing user. 

Requirements

  • Bachelor degree in Engineering, Information Technology, Human Computer Interaction, Psychology, or behavioral sciences graduates are preferred
  • Minimum 3 years working experiences with 2+ year working experience as UX Researcher / Market Research / Statistics is a must
  • Have understanding and knowledge of User Experience (UX) is an advantage
  • Excellent communication skills - specially to communicate research findings to stakeholders
  • Excellent working knowledge of statistics and experimental method
  • Extremely detail oriented
  • A self-starter, able to work under pressure with minimum supervision

Junior/Senior Software Developer

Responsibilities

  • Participate in the design and development of dynamic, interactive web-based systems that are scale able in both performance and maintainability
  • Define and design software architectures – explore existing systems, determine areas of complexity and potential risks to successful implementation
  • Follow coding standards implemented in the company
  • Build appropriate unit tests, integration tests and deployment scripts
  • Manage high availability software throughout entire life cycle for development from requirement gathering, design, development and maintenance phase
  • Provide optimized web application solutions

Requirements

  • Applicant must be able to mention and display Expert Knowledge in ONE or more of below skills :
    • PHP, Java, Javascript, or GoLang
    • Drupal
    • Spring, Symfony, or CodeIgniter
    • Node.JS
    • MYSQL
    • JQuery, JQuery UI
    • Agile Modeling (Scrum, Kanban)
  • Previous experience with Git / SVN 
  • Understanding of web standards, object-oriented design and software development principles
  • Experience with building web services, API and data integration
  • Good communication, interpersonal skills, service-oriented attitude and self-motivated
  • For candidate with relevant number of years and experience may be considered for Senior position

Intern Software Developer

Responsibilities

  • Participate in the design and development of dynamic, interactive web-based systems that are scale able in both performance and maintainability
  • Define and design software architectures – explore existing systems, determine areas of complexity and potential risks to successful implementation
  • Follow coding standards implemented in the company
  • Build appropriate unit tests, integration tests and deployment scripts
  • Manage high availability software throughout entire life cycle for development from requirement gathering, design, development and maintenance phase
  • Provide optimized web application solutions

Requirements

    • Develop new features according to road map
    • Monitor bug report and execute bug fixing
    • Develop back-end for operational efficiency
    • Strong Knowledge in :
        • PHP, MYSQL and JavaScript
        • jQuery, jQuery UI
        • Agile Modeling (Scrum, Kanban)
        • system administration (Linux, Apache or nginx)
        • MVC and PHP Frameworks such as: Symfony, Yii, CodeIgniter, etc
    • Previous experience with Git / SVN 
    • Understanding of web standards, object-oriented design and software development principles
    • Experience with building web services, API and data integration
    • Good communication, interpersonal skills, service-oriented attitude and self-motivated

Customer Success Executive

Responsibilities

  • Be a major brand ambassador for OnlinePajak team which responsible to introduce OnlinePajak to Indonesia Tax Payers and help future user to learn and applied OnlinePajak system applications to help in making Indonesia better place
  • Participate in the design and development of dynamic, interactive web-based systems that are scale able in both performance and maintainability

Requirements

  • Have understanding and knowledge of basic Tax regulation and calculation
  • Excellent knowledge of using internet and computer
  • Excellent communication skills, analystical skills and interpersonal skills (Excellent english will be a HUGE plus)
  • Have passion,initiative and high confident
  • Able to work according to target given
  • Have high willingness and high motivation to learn new things, in both technology and Tax regulation
  • Able to join soon in 1 - 2 weeks

Sales Development Representative

Description

We are looking for a junior sales person to join our rapidly growing Sales team.

This team focuses on the largest enterprises in Indonesia, educating them on the benefits of OnlinePajak and cloud based efficiency tools in general with the goal of growing their use of the platform, including tax preparation, tax filing and tax payment.

The ideal candidate is passionate about technology, personal growth and is hungry for delivering fantastic solutions to our customers.

Responsibilities

  • Generate new business opportunities that will fuel the Sales pipeline
  • Daily integration with our CRM to adopt accounts, leads, contacts, and opportunities according to sales department best practices, policies, and procedures
  • Ability to understand customer requirements and identify potential OnlinePajak solutions to fulfill requirements
  • Work closely with our Sales Managers to develop potential customer lists and sales strategies to drive new business opportunities
  • Engage with senior executives within Indonesian companies
  • Discover, research and build the profile of potential customers to further qualify Sales opportunities
  • Exceed monthly and quarterly goals, including outbound calling (30-40 calls per day)
  • Maintain strong cross-functional relationships with other OnlinePajak teams for the purposes of opportunity identification, customer implementation and proposal development

Requirements

  • Bachelor's degree (or above) from a top university, with high grades
  • Minimum 2 years in high-volume sales prospecting within a technology/saas company
  • Proven success in meeting sales targets
  • Strong written and spoken Bahasa and English skills

Preferred Qualifications

  • Tax or accounting experience
  • Excellent analytical skills
  • Experience driving growth in an ambiguous and complex environment as the business evolves
  • Entrepreneurial and curious in nature, hungry for growth and responsibility

Commercialisation Specialist

Description

We are looking for a Commercialisation Specialist who is a good communicator, energetic, results-driven and mission focused. You are an out-of-the box thinker who sees opportunities where others see challenges.

The Commercialisation Specialist is responsible for planning, research and analysis to assist the Commercial Team in developing business plans for new products and deliver Go-to-Market/product launch strategies. You will be working closely with multiple teams within OnlinePajak; including the Sales, Partnerships, Product and Marketing.

Throughout a typical project, the Commercial Specialist will identify and undertake actions required to inform the business case and GTM strategy for upcoming products and new revenue lines, including research potential markets and conduct market testing, identify appropriate customer segmentation and create appropriate product packaging and pricing for those segments, regularly liaising with relevant teams to ensure the feasibility & validity of the product commercialisation strategy .

You will be part of OnlinePajak’s Product Commercialisation Team, reporting to the Head of Product Commercialisation.

Responsibilities

  • Define ideal customer profiles, high propensity verticals/ market segments while maximizing revenue velocity and client LTV, and to enable effective marketing messaging
  • Support sales, marketing and partnerships with continued refinement of go to market strategy in a quickly scaling business
  • Coordinate cross-functional projects and build consensus on product commercialisation objectives
  • Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for the leadership team
  • Uncover indirect sales channels and partners with insights that are rooted in research and analysis of industries and high value targets
  • Influence pricing strategy with research and data
  • Manage the testing and learning agendas to accelerate sales and marketing success
  • Research and understand macro and microeconomic impacts on various verticals and market segments
  • Leverage internal and external data to optimize deal velocity, conversion and LTV
  • Inform the content strategy through analysis of industry trends and the relation to our value proposition
  • Inform and drive insight/enablement programs for sales and partnerships
  • Customer mindset: meet with customers and prospective customers to inform/ refine commercial business plans

Requirements

  • Bachelor's Degree in Engineering/Marketing/Business or equivalent practical experience
  • 3+ years of experience in product marketing
  • Intrinsic drive to be successful with a “figure it out” mentality and track record of success
  • Working knowledge of at least one statistical analytics tools (i.e., Excel, R or Mathlab)
  • Experience in working with cross-functional groups
  • High level of attention to detail, strong multi-tasker
  • High degree of initiative and ability to work independently
  • Ability to speak and write in English and Indonesian fluently and idiomatically.
  • Preferred qualifications:
  • Ability to quickly grasp technical concepts, to tailor them for non-technical audiences, and to present them to suit commercial objectives.
  • Experience and good knowledge of converting free users to loyal paying customers
  • General knowledge of web technologies such as HTML5, CSS, JavaScript and HTTP and online marketing tools.
  • Self-starter, with the ability to work flexible in a fast-paced and changing environment.
  • Avid user of Google Suite, MailChimp, Wiki2; familiar with JIRA, Google Analytics, Redash and Athena query tools.

Partnership Manager

Description

We are looking for an experienced and talented Partnership Manager to join the OnlinePajak Partnership team. This team focuses on acquiring, growing and managing relationships with different partners of OnlinePajak’s ecosystem (Consultant partners, Software partners, Payment and Fintech partners,etc.)

The ideal candidate will have a strong background in business development or account management, with previous experience in sales, partnerships or tax and accounting skills

Partnership Manager will be responsible across all stages of the execution of successful partnerships with top-tier companies- from identifying the right partners, proposing exciting partnership angles and executing with a strong focus on analytics and partner’s experience.

Responsibilities

  • Build and manage long lasting partnerships with Tax/Accounting consultants partner
  • Support in building and implementing a partnership program for consultants
  • Manage and maintain a strong pipeline of consultants
  • Manage the whole partnership lifecycle: prospecting, closing, onboarding, provide the best partner’s experience
  • Demonstrate ability to close deals and think creatively around user needs, partner opportunities and potential solutions
  • Provide regular reports

Requirements

  • Bachelor's degree (or above) from a top university with high grades. A Tax or accounting background highly appreciated
  • Minimum 5 years sales experience in a SaaS or technical digital product environment
  • Demonstrate success in managing partner’s relationships
  • Have good analytical skills in understanding the needs, satisfaction, consultant segmentation model
  • Existing network and relationships with the Tax/Accounting departments of top Indonesian companies and/or with Tax/Accounting firms
  • Experience driving growth in an ambiguous and complex environment as the business grows
  • Entrepreneurial and curious in nature, hungry for growth and responsibility
  • Strong written and spoken Bahasa and English skills

Technical Specialist

Description

We are looking for Technical Specialists who are detail-oriented, results-driven, adept at solving complicated technical problems and have excellent customer service skills.

The Technical Specialist is responsible for ensuring a customer’s smooth integration with OnlinePajak and that our products are customised to meet their requirements. You will be working closely with our Sales, Partnerships and Product teams.

Throughout a typical project, the Technical Specialist will assess client needs, carry out required system/product customization, provide clear onboarding and demonstration to customers, and conduct complete technical implementation/installation of the system.

You will be part of OnlinePajak’s Commercialisation Team, reporting to the Head of Product Commercialisation.

Responsibilities

  • Ability to quickly grasp technical concepts, to tailor them for non-technical audiences, and to present them confidently.
  • Experience and good knowledge of JSON, XPath and web development.
  • General knowledge of web technologies such as HTML5, CSS, JavaScript and HTTP.
  • Self-starter, with the ability to work flexible in a fast-paced and changing environment.
  • Effective analytical skills, with a creative approach to problem-solving.
  • Troubleshooting

Requirements

  • BA/BS degree or equivalent practical experience.
  • 2-3 years experience in technical integration of applications.
  • Experience working in a client-facing technical service environment.
  • Experience acting as a product specialist for an external client.
  • Ability to speak and write in English and Indonesian fluently and idiomatically.

Sales Manager

Description

We are looking for an experienced and talented sales person to join the OnlinePajak sales team.

This team focuses on the largest enterprises in Indonesia, educating them on the benefits of OnlinePajak and cloud based efficiency tools in general with the goal of growing their use of the platform, including tax preparation, tax filing and tax payment.

The ideal candidate is a hungry yet strategic sales person with a passion for delivering SaaS based solutions.

Responsibilities

  • Find and develop relationships within the tax departments of Indonesia’s top companies
  • Grow OnlinePajak usage amongst companies within assigned industry segments
  • Maintain a highly organised and up to date CRM and pipeline allowing for regular sales activity reporting and forecasting (we use modern productivity tools to assist in this)
  • Contribute to the OnlinePajak sales strategy with other members of the team
  • Maintain strong cross-functional relationships with other OnlinePajak teams for the purposes of opportunity identification, customer implementation and proposal development
  • Advocate new platform features to Indonesia’s top companies

Requirements

  • Bachelor's degree (or above) from a top university with high grades
  • Minimum 5 years sales experience in a SaaS or technical digital product environment
  • Demonstrable success as a salesperson
  • Strong written and spoken Bahasa and English skills

Preferred Qualifications

  • Tax or accounting experience
  • Excellent analytical skills
  • Existing network and relationships with the tax or accounting departments of top Indonesian companies
  • Experience driving growth in an ambiguous and complex environment as the business grows
  • Entrepreneurial and curious in nature, hungry for growth and responsibility

Head of Sales

Description

We are looking for an experienced and talented sales leader to join our Commercial Group and run the growing OnlinePajak Sales Team.

This team focuses on the largest enterprises in Indonesia, educating them on the benefits of OnlinePajak and cloud based efficiency tools in general with the goal of growing their use of the platform, including tax preparation, tax filing and tax payment.

The ideal candidate is a strategic thinker with a passion for growing large customer adoption, as well as a passionate people manager able to inspire and lead a group of salespeople.

Responsibilities

  • Build and implement the OnlinePajak sales strategy
  • Maintain strong cross-functional relationships with other OnlinePajak teams, including Product, Tech and other teams within Commercial
  • Report regularly to OnlinePajak leadership on sales momentum and forecasting
  • Advocate new platform features to Indonesia’s top companies
  • Supporting the sales team with their deals
  • Managing a team of 5 or more sales people

Requirements

  • Bachelor's degree (or above) from a top university with high grades
  • Minimum 10 years sales experience in a SaaS or technical digital product environment
  • Minimum 5 years experience managing a high performing sales or commercial team
  • An excellent people manager
  • Strong written and spoken Bahasa and English skills

Preferred Qualifications

  • Professional experience in the tax, accounting or technology industries
  • Excellent analytical skills
  • Existing network and relationships with the tax or accounting departments of top Indonesian companies
  • Experience driving growth in an ambiguous and complex environment as the business grows
  • Entrepreneurial and curious in nature, hungry for growth and responsibility

Sales Pod Team Leader

Description

We are looking a proven sales executive to lead a growing team of Enterprise Sales Manager, responsible for generating new and expansion business with large enterprise customers in Indonesia. educating them on the benefits of OnlinePajak and cloud based efficiency tools in general with the goal of growing their use of the platform, including tax preparation, tax filing and tax payment. In this role, you will be responsible for the ongoing development and mentoring of your sales pod team, which includes training of team members on our sales process . You will participate and provide executive support in prospect and customer meetings. Success will entail working effectively with Marketing, Sales Development, Operations, Product teams and Customer Success.

Responsibilities

  • Achieving growth and hitting sales targets by successfully leading the sales team
  • Build and implement the OnlinePajak sales strategy
  • Supporting Sales Manager to develop relationships with key decision makers and influencers at target accounts and motivate them to hit and exceed their goals through coaching and mentorship
  • Managing all opportunities through the sales cycle
  • Maintain strong cross-functional relationships with other OnlinePajak teams, including Product, Tech and other teams within Commercial
  • Report regularly to OnlinePajak leadership on sales momentum and forecasting
  • Advocate new platform features to Indonesia’s top companies
  • Managing a team of 5 sales people

Requirements

  • Bachelor's degree (or above) from a top university with high grades
  • Minimum 5 years sales experience in a SaaS or technical digital product environment
  • Minimum 3 years experience managing a high performing sales or commercial team
  • Excellent presentation and executive engagement skills
  • Excellent negotiation skills
  • Proven track record achieving measurable sales goals in an automated sales environment
  • An excellent people manager
  • Strong written and spoken Bahasa and English skills

Preferred Qualifications

  • Professional experience in the tax, accounting or technology industries
  • Excellent analytical skills
  • Existing network and relationships with the tax or accounting departments of top Indonesian companies
  • Experience driving growth in an ambiguous and complex environment as the business grows

Customer Data Analyst

Description

We are seeking a candidate to join the Scaled Platform Growth team, focused on deepening the understanding of our customers’ financial goals, behaviors and interactions across products.Our ideal candidate is a sharp, thoughtful, and collaborative problem solver, who enjoys identifying key business levers and challenges, and then building analytical frameworks to enable strategic decision making.

Responsibilities

  • Define and drive analysis aimed at developing a deep and holistic understanding of customer needs and behavior, business performance, growth drivers, and trends.
  • Develop quantitative analysis, tools, ad hoc reports, and models to support strategic decision making. Analysis areas might include (but not limited to): retention, sentiment, lifetime value
  • Build a central database of customer intelligence that enables key stakeholder teams to view customer demographics / usage behaviour
  • Provide a customer health score to the business across various segments to help determine what strategies have worked best for the customer.
  • Design algorithms defining the customer tier framework to ensure customer flow once lead generated into the system
  • Build customer journey analytic maps that can predict customer behaviour
  • Develop and maintain heat maps to identify customer churn for the business.
  • Able to drive analytical initiatives to support the rapid growth of our customer base
  • Use tools to derive and understand customer journeys and struggles through analysis like heat mapping.

Requirements

  • 1-5 years of experience in Customer Analytics or related field
  • Very strong SQL skills and comfortable working with large volumes of customer data
  • Use of data science techniques (statistical analysis, clustering/segmentation, and time series forecasting or optimization) is required
  • Previous experience with data warehouse architecture, API/Interface Development would be an advantage
  • Problem-solving skills are essential. Must be able to think outside the box to implement creative solutions that solve business problems
  • Proven ability to work in a fast paced environment, meet deadlines
  • Be able to quickly grasp/define ambiguous situations

Preferred Qualifications

  • A can-do attitude
  • Ownership of your work
  • Inquisitive
  • Analytical
  • Creative 
  • Results orientated
  • Collegiate and supportive

Customer Marketing Specialist

Description

We are seeking a candidate to join the Scaled Platform Growth team, focused on deepening the understanding of our customers’ and interactions across products.

Responsibilities

  • The candidate will develop and create engaging content for our customers about a variety of topics related to taxation in Indonesia, and Online Tax products & service offerings.
  • Have prior experience working with a Content Management System (CMS) and email marketing service
  • Develop campaign strategy and direction by crafting, launching and optimizing campaigns across multiple channels, e.g., email, mobile, SMS 
  • Analyze marketing campaigns vs. goals/objectives and drive the creation of content to meet top line goals
  • Identify customer needs and gaps in content in order to recommend new topics passion for user experience and customer satisfaction
  • The ideal candidate will be a customer-focused, results-oriented, self-starter, possess strong communication skills, enjoy working in a multitask, detail oriented and deadline driven department. Creativity, initiative and strong organizational skills are essential. Must be a proactive, positive team player with previous experience and the desire to develop.

Requirements

  • Bachelor's degree in creative writing, journalism, English, or related field preferred
  • 3-4 years of experience writing for an agency or corporation, with a traffic acquisition objective.
  • Ability to work independently or as an active member of a team
  •  Proficient computer skills, including Microsoft Office and Google Docs
  • Able to work in a fast-paced environment

Preferred Qualifications

  • Identify creative methods to engage our customers promote use of our product suite.
  • You are an out of the box thinker, with a pragmatic, data-driven and analytical mindset.
  • Experience driving growth in an ambiguous and complex environment as the business grows.
  • Experience with multi-channel user communication and marketing automation systems you'll have a data-driven approach to optimization
  • Passion in understanding user behaviour and pain points using data
  • Language proficiency in English and Indonesian will surely be an added advantage.
  • A can-do attitude
  • Ownership of your work
  • Inquisitive
  • Analytical
  • Creative in context
  • Willingness and ability to learn
  • Detail & Result orientated

Vendor Manager

Description

We are looking for a candidate to join the Scaled Platform Growth team, as a Vendor Manager supporting us as we continue to scale and grow our customer base.You will strive to ensure the highest level of customer satisfaction, technical excellence, quality and consistency.

Responsibilities

  • Manage business relationships with our vendor partners to implement support solutions for our customers and be responsible for partner performance against defined metrics .
  • Enhance the scope of vendor responsibility, assist in driving improvements to vendor team resources and support the change process as new products and processes are introduced to the business.
  • Manage all aspects of the vendor framework -Operations ,Change , Quality and training to ensure a smoother on-boarding experience for our customers.
  • Create a growing partnership with our vendors and build a continuous improvement framework to support business goals
  • Develop & drive Change Management in partnership with our scaled operations 
  • Troubleshoot problems within the platform environment, engaging appropriate resources as necessary to resolve issues
  • Help maintain and scale the quality and knowledge management and content creation for internal and external documentation.
  • Ensure that client team operations are in accordance with internal and external policies/procedures, and assist in delivering evidence of compliance
  • Identify and present business insights to key stakeholders 
  • Work on initiatives and projects that improve Scale operations. 
  • driving the top and bottom line of the business while working closely with other functional teams to drive operational improvements.
  • Analyze business opportunities and build strong partner relationships

Requirements

  • 4+ years of experience in scalable operations, vendor management, and quality measurement
  • Strong problem solving and analysis
  • Experience working with internal and cross-functional stakeholders across Operations, Product and Training
  • Experience supporting multiple initiatives to implement change and process improvements
  • Experience working with vendors
  • Proficient in English and Bahasa

Content Writer

Description

The content writer will develop and create engaging content for digital media about a variety of topics related to taxation in Indonesia, and OnlinePajak products & services offering. Well-researched, well-written and accurate content will be produced on tight deadlines.

Excellent writing, spelling, and understanding of Indonesian grammar are essential to the role, as well as any relevant experience in the field of Indonesian taxation (tax consulting, tax preparation, tax blogging, etc...). A keen interest for web blogging and web marketing are also required.

responsibilities

  • Creating concise, eye-catching, and innovative headlines and body copy
  • Researching and organizing facts and sources
  • Consistently brainstorming and collaborating with team for new ideas, strategies and best practices for content writing for our audience.
  • Researching markets and industries to compare and create content that is innovative and original, and always exceeds what competitors offer.
  • Collaborating with marketing specialists, graphic designers and product managers to move forward engagement, traffic and user acquisition.
  • Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)

Requirements

  • Bachelor’s degree in creative writing, journalism, English, or related field preferred
  • 3-4 years of experience writing for an agency or corporation, with traffic acquisition objective.
  • Excellent verbal and written communication skills in Indonesian
  • Ability to work independently or as an active member of a team
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Google Docs
  • Able to work in a fast-paced environment

Preferred Qualifications

  • 2-3 years experience working in the indonesian taxation industry
  • Familiarity with keyword placement and SEO
  • Good grasp of English language
  • Creative and innovative thinker and planner
  • Confident in producing work across multiple platforms
  • Able to align multiple brand strategies and ideas
  • Assists team members when needed to accomplish team goals
  • Able to multitask, prioritize, and manage time efficiently
  • Ideal candidate will have a positive attitude and be a problem-solver

Senior Content Writer

Description

The senior content writer will develop and create engaging content for digital media while leading the content writers

responsibilities

  • Lead and manage the content writing team in service of all tasks and responsibilities
  • Research industry-related topics (combining online sources, interviews and studies)
  • Identify customers needs and gaps in our content in order to recommend new topics
  • Prepare well-structured drafts using Content Management Systems (Wordpress, Drupal)
  • Proof-read and edit blog posts before publication
  • Update existing blog articles in order to preserve relevance or improve content quality
  • Work with other content writers (review, edit, provide feedback)
  • Coordinate with marketers and graphic designers to illustrate articles
  • Conduct simple keyword research and use SEO guidelines to increase web traffic
  • Collaborate with SEO specialist on a day-to-day basis, in order to increase blog traffic acquisition
  • Write clear marketing copy to promote our products/services
  • Promote content on social media when possible
  • Ensure all-around consistency (style, fonts, images and tone)

Requirements

  • 2 - 3 years of concrete experience in blog writing, copywriting, and content production
  • Previous experience with Content Management Systems (Drupal or Wordpress)
  • Excellent writing and editing skills in Indonesian
  • Ability to make complex topics easier to understand
  • Ability to communicate verbally in English
  • Ability to meet deadline
  • Keen interest for web blogging and web marketing

Preferred Qualifications

  • Knowledge about Indonesian Taxation or experience as Tax writer
  • Passion and enjoy in writing and content marketing;
  • Intermediate knowledge of SEO
  • Previous experience in content planning and editorial management
  • Working with a Content Management System (CMS) and email marketing service
  • Basic understanding of Google Analytics

SEO Specialist

Description

We are looking for a SEO specialist to join our rapidly growing Marketing team.

The ideal candidate is passionate about digital marketing and SEO, and is hungry for optimizing our blog and acquire more traffic for our domain.

Responsibilities

  • Optimizing copy and landing pages for search engine optimization.
  • Optimizing Meta Tags and Image.
  • Performing ongoing keyword research. This including discovery and expansion of various keyword for online-pajak.com.
  • Work closely with Content Writers to provide keywords suggestion and SEO Best Practice for content creation.
  • Improve internal linking and external link building.
  • Get/buy backlink from publishers, monitoring and reporting
  • Creating report for SEO purpose using excel or ppt.

Requirements

  • Proven SEO experience
  • Solid understanding of ranking factors and search engine algorithms
  • Understand basic of google adwords
  • Experience with Google Analytics and Google Search Console
  • Experience with Keyword Research tools
  • Know basic of structured data based on schema.org
  • Working knowledge of basic HTML, CSS, and JavaScript
  • Up-to-date with the latest trends and best practices in SEO

Preferred Qualifications

  • BS/MS degree in a quantitative, test-driven field

Motion & Creative Designer

Responsabilities

  • Create video assets and visual designs to support marketing efforts
  • Create animation videos
  • Prepares work to be accomplished by gathering information and materials, studying requirements and communicating with internal stakeholders.
  • Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
  • Obtains approval of concept by submitting rough layout for approval.
  • Prepares finished video or copy or art by operating typesetting, printing, and similar equipment; purchasing from vendors.
  • Prepares final layout by marking and pasting up finished copy and art.
  • When necessary, coordinate with outside agencies, art services, printers, etc.

Requirements

  • Possess a Bachelor's degree in a relevant field (Art, Graphic Design, Visual Communication Design, etc...).
  • Proven video editing experience with a strong portfolio of videos.
  • Proven graphic designing experience with a strong portfolio of illustrations or other graphics.
  • Familiarity with video, animation and graphic design software and technologies such as Adobe Premiere, After Effects, InDesign, Illustrator, Photoshop, Illustrator, XD (as a plus) and Dreamweaver (as a plus).
  • A keen eye for aesthetics and details.
  • Ability to work methodically, prioritize workload and meet deadlines.

Social Media Specialist

Description

We are looking for a talented person to join our marketing team and help us get the best from our social media accounts.

Responsibilities

  • Develop, implement and manage our social media strategy
  • Define most important social media KPIs
  • Manage and oversee social media content
  • Measure the success of every social media campaign
  • Stay up to date with the latest social media best practices and technologies
  • Use social media marketing tools such as Buffer
  • Attend educational conferences
  • Work with copywriters and designers to ensure content is informative and appealing
  • Collaborate with Marketing, Sales and Product Development teams
  • Monitor SEO and user engagement and suggest content optimization
  • Communicate with industry professionals and influencers via social media to create a strong network
  • Hire and train others in the team
  • Provide constructive feedback

Requirements

  • 2 years of experience as a Social Media Specialist or similar role
  • Social Media Strategist using social media for brand awareness and impressions
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Good understanding of social media KPIs
  • Familiarity with web design and publishing
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • BSc degree in Marketing or relevant field

Preferred Qualifications

  • Storytelling
  • Strong Visual Aesthetic
  • Community Management
  • Trend Awareness
  • Social Channel Diversity
  • Deciphering Analytics
  • Social Media Ads

Public Policy & Government Relations Specialist / Manager

Responsibilities

  • Participate in the planning, development and implementation of the Public Policy and Government Relations strategy to support OnlinePajak’s business and services in Indonesia;
  • Lead and coordinate engagements with relevant government officials/ related stakeholders on important issues/ topics surrounding tax, fintech, ICT, and innovations in government;
  • Monitor and analyse regulatory developments in the Indonesian political sphere in general (familiarity with existing rules, regulations and policies related to tax and tax reform, digital economy developments, ICT and fintech is an advantage)
  • Responsible in providing various recommendations and public policy analysis related to company’s core services (tax, fintech, ICT)
  • Support and work with the communication team to promote OnlinePajak’s interest and image within the political stakeholder and tax ecosystem.
  • Undertake special projects assigned by the Director and/or Public Policy and Government Relations Lead.

Requirements

  • Bachelor Degree in politics, law, public administration, economics, public policy, international relations (Master Degree is a plus); we are open to candidates from different academic background as long he/ she fulfills the other qualifications as mentioned below and posses competency that can cater the above job descriptions.
  • Minimum 5-7 years of working experience in private-public sector environment, specifically in the area of improving public services, tax and economics in general, digital economy and government, e-commerce in Indonesia
  • Experience in working within the Indonesian political/ government sphere and familiarity with government decision making processes is an advantage
  • Highly motivated, self-learner, agile, high curiosity, solution-driven team member
  • Strong analytical and planning skills
  • Strong communication and presentation skills

Senior Accountant

Responsibilities

  • Prepares, examines and analyzes accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
  • Analyzes Transaction and assigns entries to proper accounts.
  • Verifies all payment requisition based on authentic data.
  • Maintains accounting controls by establishing a chart of accounts; defining accounting policies and procedures.
  • Monthly closing of financial report: Review Journals for Accounts Payable, Accounts Receivable, Fixed Assets, General Ledger, Bank reconciliations
  • Prepares periodic reports that compare budgeted costs to actual costs.
  • Maintains financial security by establishing internal controls.
  • Protect organization's value by keeping information confidential.
  • Monitor daily cash availability
  • Coordinates work activities of subordinates relating to treasury and accounting matters.
  • Liaise with other Achilles Group of Companies
  • Liaise with Third-Parties such as Banks, Auditors and Tax Account Representatives
  • Does other selective tasks given by Superior
  • External Audit Requirement

Requirements

  • Bachelor's degree in accounting and four year of accounting experience,
  • Possess basic math skills, the ability to analyze figures, knowledge of accounting principles and able to communicate in verbal and written in English.
  • Ability to multi-tasking, establish priorities and organize efficiently.
  • Knowledge of accounting applications and knowledge in XERO is a plus.
  • Basic Knowledge of economics, the financial markets, banking and the analysis and reporting of financial data .
  • Basic Knowledge of tax and treasury function

Junior Treasury

Responsibilities

  • Data entry Handling, preparation of all banking documents
  • Prepares payments for operational expenditures and make a Bank transfer request to be approved by Senior Accountant and Released by Accounting Manager.
  • Maintains bank accounts as well as records of cash transactions, and prepare daily bank reconciliation and monthly cash reporting.
  • Prepare Customer Advanced Reconciliation
  • Coordinate A/R collection with Sales Department and prepares Projection of A/P Payment.
  • Maintains financial security by establishing internal controls.
  • Controlling and Monitoring budget usage.
  • Prepare Budget implementation report
  • Protect organization's value by keeping information confidential.
  • Accomplishes accounting and organization mission by completing related results as needed
  • Does other selective tasks given by Accounting Manager
  • Assisting for Closing Period
  • Assisting in Year End Audit

Requirements

  • Bachelor's degree in accounting and two years of accounting experience,
  • Possess math skills, the ability to analyze figures, knowledge of basic accounting principles and able to write and communicate verbally in English.
  • Ability to multi-tasking, establish self priorities and organize efficiently.
  • Knowledge of computers and familiarity with accounting software. Knowledge in Xero is a plus.

How to apply

If you want to be part of our fast-growing company, we'd love to hear from you. Send us an email with your resume and a cover letter explaining why you're interested in one of our vacancies.

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